FAQs

Our driver's safety and efficiency is the most important thing when they are on the road delivering your meals. If you have specific instructions, or changes to your delivery, you must communicate these in advance with your order. Requests either through text or phone call directly to our drivers will not be accepted.

Due to the respect of those sleeping in on the weekends, our drivers will not knock or ring the bell before 8:00 am. Should you wish you have your driver knock or ring your bell before 8:00 am, please leave that note in the comments section.

We ask that all orders be in by Friday at 5pm for delivery on Sunday. We highly suggest getting your order in earlier in the week as our most popular dishes may sell out before Friday morning!

Please check out delivery/pick up page.

Sundays to homes, and Mondays to offices (limited area, please reach out to see if we can accommodate your office).  We deliver to pick up gyms based on their hours (please refer to our pickup/delivery page)

Next day delivery is offered from Monday to Wednesday within miles 10 of our storefront in Hyattsville featuring a first-come-first-served selection of popular items from that week's menu. Your delivery window will be emailed. Please do not combine items from the main menu and the next day menu or your order may be cancelled.

$10 flat fee to your home or we offer free delivery to pick up locations. We also offer free delivery to offices when 5 or more staff members order at the same time.

Yes! We provide reusable coolers & ice packs for an additional $10. There is an option to purchase when you checkout. We transport our meals cold, and ask that if you will not be home, you leave the cooler in visible sight for our driver to leave the meals, or instructions if the meals are to be left at the front desk of an apartment or condo building.

We send out a delivery window on Friday, for deliveries on Sunday, and the morning of your NEXT DAY delivery with tracking information to your email.  You will get a two hour window and you can live track your order with an estimated delivery window. You will also receive a text message once your meals have been delivered. Our drivers do NOT call you to confirm your delivery. You will receive an automated text once your meals have been left per your instructions.

Our meals arrive fully cooked, and sealed in our recyclable heat sealed trays.  The meals stay fresh in the fridge for up to 7 days, and can be frozen after that.

We make a wide variety of meals, and therefore cook in a facility with nuts and shellfish. If you are allergic to certain items, we ask that you read the nutritional labels provided for each meal, to see what ingredients are in them.

We do not require a minimum purchase or require you to sign up for a subscription.  You can order week to week when you need meals.

Contact us today! We would love to talk to you!

Due to the nature of our service, no refunds can be administered once your meal order has been submitted. Credits are given on a case by case basis.

All of our deliveries are tracked within our ordering system. Should you have any issues with your order we must be notified within 24 hours of any issues. We have time stamps of deliveries as well as proof of delivery with photos and signatures.

If you missed your delivery or entered the wrong address, email, or phone number your order will be brought back to our kitchen and you are welcome to pick it up at our facility. If you will need a redelivery, there will be a $25 re delivery charge.

Due to the nature of our business, we are unable to accommodate special requests for meals such as no salt, no cheese, no garnish, etc.