FAQs

We ask that all orders be in by Friday at 12am for delivery on Sunday. We highly suggest getting your order in earlier in the week as our most popular dishes may sell out before Friday morning!

Please check out delivery/pick up page.

Sunday’s to homes, and Monday’s to offices.  We deliver to pick up gyms based on their hours (please refer to our pickup/delivery page)

$10 flat fee to your home, $5 flat fee to your office for an individual order.  We offer free delivery to pick up locations, and offices when 5 or more staff members order at the same time.

At this time we do not provide coolers to be left behind.  We transport our meals cold, and ask that if you will not be home, you leave a cooler in visible sight for our driver to leave the meals, or instructions if the meals are to be left at the front desk of an apartment or condo building.

We send out a delivery window on Saturday with tracking information to your phone and email.  You will get a two hour window and you can live track your order the day of your delivery!

Our meals arrive fully cooked, and sealed in our recyclable heat sealed trays.  The meals stay fresh in the fridge for up to 7 days, and can be frozen after that.

We make a wide variety of meals, and therefore cook in a facility with nuts and shellfish. If you are allergic to certain items, we ask that you read the nutritional labels provided for each meal, to see what ingredients are in them.

We do not require a minimum purchase or require you to sign up for a subscription.  You can order week to week when you need meals.

Contact us today! We would love to talk to you!

Due to the nature of our service, no refunds can be administered once your meal order has been submitted. Credits are given on a case by case basis.

All of our deliveries are tracked within our ordering system. Should you have any issues with your order we must be notified within 24 hours of any issues. We have time stamps of deliveries as well as proof of delivery with photos and signatures.